Support
Stuck? Found a bug? Had a brilliant idea on the throne? We are happy to help.
Drop us a line
Send us an email and we will get back to you as soon as possible, usually within a few working days.
support@numbertwogames.comTip: tell us which game, which device and which version you are using. That helps us solve your problem faster.
Frequently asked questions
Do I need an internet connection to play?
No. Our games play fully offline.
Do your games contain ads or in-app purchases?
Ace31 has no ads and no in-app purchases. Any future changes for a game will be clearly shown on its store page.
Do I need an account?
No. You can start playing right away. There are no accounts and no sign-ins.
How do I change the language?
Ace31 follows the language of your device. It is available in English, Dutch, German, French and Spanish.
My progress or settings are gone. What happened?
Settings are stored only on your device. Deleting the app removes them. We cannot restore them for you because we never receive your data.
I found a bug. How do I report it?
Send us an email with a short description of what happened and, if possible, a screenshot. Please include your device model and the game version.